VU Boekhandel

Scorecards for Results A Guide for Developing a Library Balanced Scorecard

Hoofdkenmerken

Auteur:	Matthews, Joseph R.
Titel:	Scorecards for Results A Guide for Developing a Library Balanced Scorecard
Uitgever:	Bloomsbury Publishing Plc
ISBN:	9781591586982
Land van oorsprong:	United States
Prijs:	€ 54.21
Verschijningsdatum:	01-06-2008
Bericht:	Langere levertijd (2-3 weken)

Inhoudelijke kenmerken

Categorie:	Library & information services
Dewey code:	027.4

Technische kenmerken

Verschijningsvorm:	Paperback / softback
Paginas:	112
Hoogte mm.:	250
Breedte mm.:	176
Dikte mm.:	8
Gewicht gr.:	282

Inhoud:

A balanced Scorecard is a performance measurement tool popularized by Robert Kaplan and David Norton in a 1993 "Harvard Business Review" article and subsequently refined by them and others. This title not only explains the original model in terms librarians can relate to, but adapts it to better meet the needs of the library community.