\u003cb\u003eThe \u003ci\u003eFourth Edition\u003c/i\u003e of a seminal work in the field of mediation and conflict resolution\u003c/b\u003e \u003cp\u003eFor almost thirty years, conflict resolution practitioners, faculty, and students have depended on \u003ci\u003eThe Mediation Process\u003c/i\u003e as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this text is perfect for new and experienced conflict managers working in any area of dispute resolution\u0026#8212;family, community, employment, business, environmental, public policy multicultural, or international. This is the expert's guide, and the \u003ci\u003eFourth Edition\u003c/i\u003e has been expanded and revised to keep pace with developments in the field. It includes new resources that will promote excellence in mediation and help disputants reach durable agreements and enhance their working relationships.\u003c/p\u003e \u003cul\u003e \u003cli\u003eIncludes expanded information on the latest approaches for providing mediation assistance\u003c/li\u003e \u003cli\u003eFeatures comprehensive guidelines for selecting the right strategy for both common and unique problems\u003c/li\u003e \u003cli\u003eUtilizes updated, contemporary case studies of all types of disputes\u003c/li\u003e \u003cli\u003eOffers expanded coverage of the growing field and practice of intercultural and international mediation\u003c/li\u003e \u003c/ul\u003e
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