This sixth edition provides a step-by-step guide to using counselling and helping skills with confidence and proficiency. The authorâ²s three-stage model of counselling - relating, understanding and changing - is designed to facilitate developing lifeskills in clients and to help them to change how they feel, think, communicate and act. It includes new chapters on â²Technology mediated counselling and helpingâ², with updated research and references throughout. Using practical activities and case examples, the book takes you beyond the basics to more advanced skills, making it an essential companion for all counselling skills courses. Richard Nelson-Jones has many yearsâ² experience as a counsellor, trainer and psychotherapist. His books have helped train thousands of counsellors and helpers worldwide. He is a Fellow of the British and Australian Psychological Societies and of the British Association for Counselling and Psychotherapy. Â