VU Boekhandel

Designing Service Machines Translating Principles of System Science to Service Design

Hoofdkenmerken

Auteur:	Roy, Ram Babu; Lillrank, Paul
Titel:	Designing Service Machines Translating Principles of System Science to Service Design
Uitgever:	Springer Verlag, Singapore
ISBN:	9789811345326
Serie:	Translational Systems Sciences
Editie:	Softcover reprint of the original 1st ed. 2019
Land van oorsprong:	Singapore
Prijs:	€ 59.84
Verschijningsdatum:	19-01-2019
Bericht:	Langere levertijd (2-3 weken)

Inhoudelijke kenmerken

Categorie:	Service industries
Geillustreerd:	16 Illustrations, color; 10 Illustrations, black and white; XV, 82 p. 26 illus., 16 illus. in color.

Technische kenmerken

Verschijningsvorm:	Paperback / softback
Paginas:	82
Hoogte mm.:	235
Breedte mm.:	155

Inhoud:

This book presents a general conceptual framework to translate principles of system science and engineering to service design. The primary focus is on the part of the service system that can reproduce such processes, called here a Service Machine, and methodological guidelines on how to analyze and design them.

Inhoudsopgave:

Singapore